Connect With Us
To speak to a Reservations Agent please call

Call 855.977.6473 Ext. 4

Call 855.977.6473 Ext. 3


Reservations & Policies

How can I make a spa reservation?

For the widest selection of treatments and appointment times, we recommend reserving your Spa services at least two weeks prior to your visit. Please allow additional notice when booking for groups, holidays and weekends. Special packages and arrangements can be made for wedding parties and baby showers. All Spa treatments must be guaranteed with a credit card. 

Reservations can be made from 7am-10pm by calling  .

Hours are subject to change without notice.  Please contact us for the most accurate hours of operation.

Guests must be 18 years of age or older to use the Spa facilities.

The Spa is an environment for relaxation and tranquility. Please respect all of our guests’ rights to privacy and quiet by turning off cellular phones and electronic devices before entering.

We regret that we cannot be responsible for the loss of or damage to personal articles, including clothing and accessories. We ask that you remove all jewelry before any services. We recommend leaving your jewelry & valuables at home or in the safe provided in your guestroom. Do NOT place any jewelry in the pocket of your robe.

Please arrive at least 15 minutes prior to your first treatment. This will allow you time to check in. To avoid delaying the next guest, your treatment will end on time regardless of how late your service began.

If you must cancel or reschedule your Spa service, please let us know 24 hours ahead of time to avoid being charged for a scheduled treatment. Groups of 6 or more who are booking services in the Spa require a 48-hour guarantee. The Spa strictly adheres to its cancellation policy.

A Spa Gift Card is an ideal year-round gift for any special occasion.  Gift Cards are available for purchase at the Reflections reception desk as well as by telephone and online ordering. Gift Cards must be presented in order to submit as form of payment for your treatments. Not responsible for lost or stolen gift cards.

After your Spa experience, browse through our Boutique filled with wonderful Spa products to remind you of your special day. Our Boutique carries our featured Spa lines including Epicuren, Sorella Apothecary skin care and Spa apparel and gifts.

Our pricing may be subject to change without notice. Please inquire about current pricing when scheduling your services. Please note that tax is not included in the listed cost of our services.

Gratuity is not included for spa services and is greatly appreciated. For your convenience, gratuity envelopes are located at the spa reception desk.

Reflections Spa gladly accepts American Express, Discover, MasterCard, Visa, Crystal Springs Resort Gift Cards, and Cash. Hotel Guests may also charge to their hotel room.